Microsoft services down for 13 hours, impacting businesses worldwide; Air India and IndiGo issue advisories

Microsoft services down for 13 hours, impacting businesses worldwide; Air India and IndiGo issue advisories
  • Global outage of Microsoft 365, Outlook, and Teams affects 74 countries; estimated losses reach approximately ₹94 lakh per hour

New Delhi: A sudden disruption to several key Microsoft digital services has impacted businesses and operations globally. Millions of users are facing difficulties due to technical issues affecting services such as Microsoft 365, Outlook, and Teams. Reports indicate that the outage persists even after 13 hours. Meanwhile, Air India and IndiGo have issued advisories for their passengers.

According to media reports, the global Microsoft outage has affected around 4 million businesses worldwide. A report by Coinpedia claims that this technical glitch is causing losses of approximately 100,000 US dollars—roughly ₹94 lakh—every hour. However, no official figure regarding the total financial loss has been released by the affected companies yet.

Microsoft outage impacts 74 countries
According to Downdetector, a website that tracks disruptions to internet services globally, the issues with Microsoft services on Thursday affected 74 countries. A large number of users are unable to access email, online meetings, or other digital services.

Companies rely on Outlook and Teams for daily meetings, official communication, and the exchange of critical information. Consequently, the disruption of these services has hindered operations across many organizations. Microsoft has stated that it is working to restore services to normal as quickly as possible.

Australian security agencies also affected
The impact of the Microsoft outage has extended to Australian security agencies. According to reports, the Australian Security Intelligence Organisation (ASIO) and the Australian Federal Police have also faced difficulties in their internal communications. During a press conference, ASIO Director-General Burgess and Australian Federal Police Commissioner Reece Kershaw confirmed that the services of various organizations had been affected by the outage.

Air India states: Flight operations remain normal
Amidst the global technical issue at Microsoft, Air India has issued an advisory for passengers. The airline has clarified that its flight operations have not been impacted by the outage; all flights are operating according to their scheduled times.

IndiGo’s email services affected; passengers advised to use alternative communication channels.
IndiGo has reported that its email services have been impacted by the global Microsoft outage.

Consequently, emails sent by passengers are not reaching the company

The airline has advised passengers to use other available communication channels or the IndiGo app for the time being. Passengers will need to rely on alternative methods of communication until email services are fully restored.

This technical glitch in Microsoft’s services has once again highlighted the dependence of global businesses and critical institutions on digital infrastructure. Users worldwide are now awaiting the full restoration of services by the company.

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